A banal cliché overheard during political campaigns is
‘working together’. I figuratively roll my eyes at the lack of creativity in
that diluted, overused utterance. Fortunately, despite cynics, there really are examples in governance where
that term bore fruit.
Every government organization has its head; the
Administrator, or Director for example. An oft heard refrain among those
leaders is that the goals of the organization can’t be met without the active
participation of industry; in other words, working together (there’s that term) to achieve mutual
goals. So…are there examples of such collaboration? Without question, a paragon
model has been the FAA’s Advisory Circular 00-56. But let’s not get ahead of
the story.
To understand the profound impact the AC had on the
industry, it’s important to understand the environment that existed at the time
of its creation.
Bogus Parts: those were the trigger words on everyone’s lips in
the early 90’s. News programs and articles were saturating the marketplace
warning of the perils of bogus parts. In fact there was such a tumult that
Politicians held public hearing on the issues, and many independent ‘experts’,
airline representatives, trade Associations,
and FAA employees, among others gave testimony which at times painted a
dire picture, and in some instances a somewhat sensationalistic, scary
portrayal of the issues. At the conclusion of the hearings the Senate gave the
FAA a list of problems that had to be fixed. In response the FAA established a
special office whose charter was to fix the problems contributing to Unapproved
Parts (or now commonly called SUPs – Suspected Unapproved Parts). Most of you
recall Ken Reilly who headed that office for a long time and who, for his
efforts was a recipient of the prestigious ASA “Eddy” award. But, back to the
AC…
One of the problems cited by the Senate for the FAA to fix
regarded the state of distributors. Unlike manufacturers, operators, and repair
stations, distributors were not regulated, had no oversight, and were not
required to implement and follow aviation style quality systems. It was felt
that if bogus parts were to find their way into the industry, the weak link
would be the distributors who supplied parts to both manufacturers and
operators. There were some in the industry (and at first I counted myself among
them) which took the position that distributors should be regulated and
certificated by the FAA. At the time I recall a number being bandied-about was
2000 regarding the estimate of the number of distributors (including stockists
and brokers) globally. Certificate that!
As you can imagine, the FAA was not
going to be funded to regulate even a fraction of that number. So, the standoff
stood; what to do about the wild-west among distributors? Enter the draft of
the AC 00-56, ‘Voluntary Distributor Accreditation Program.’ To be sure, there
was government-industry collaboration in writing, editing, and fielding it. A
few names that come to mind in that campaign are Dennis Piotrowski, Ed
Glueckler, and Al Michaels (also an “Eddy” recipient) among others.
Out came the initial AC. The Air Transport Association (now
Airlines for America, A4A) distributed it to their constituent airline members,
and here was my first exposure to it. I was working for a major airline and was
handed the job of determining what the airline’s position was going to be
regarding its substance. In a rather large meeting held with the heads of
Purchasing, Material Control, and QA, I introduced the AC and solicited
feedback. There were, and still are two lines in the AC that stood out to this
management group: “We (the FAA) consider obtaining parts through accredited
distributors is a sound safety practice.” And “If a certificated customer uses
an accredited distributor, and voluntarily reports any known potential
violations of 14 CFR rules, we would recognize the fact that the certificate
holder obtained the part from an accredited distributor as a mitigating
circumstance in any subsequent administrative or enforcement action.”
The terms, “…sound safety practice”, and “…mitigating
circumstance…” rang pretty well for this safety conscience airline. It took
about 15 minutes of discussion and a senior Director gave the order to send out
a letter to all its after-market distributors which stated they had a year to
become accredited or risk being dropped from the airline’s approved supplier
list, and oh yes, I was to administer this, and out went the famous letter to
its suppliers. So-much for being a ‘voluntary’ program. Other airlines and
manufacturers saw the benefits of the program and similarly used the program as
a basis to approve their distributors. Thus steadily, the AC became a success
and gained global acceptance.
And a trivia question: Who were the first 6 firms to be
accredited? See bottom, beneath the web site listing.
Interesting: When the AC was being drafted there was the
thorny issue of who would administer the listing of firms meeting the requirements
of accreditation; the “Database Listing”. This is not just a simple matter of
posting a listing on a web site. There are administrative procedures that must
be followed, records kept, follow-ups, and yes the web site upkeep. Read
paragraph 10 of the AC and you’ll get the picture. At first it was thought that
the FAA would perform this task, but alas, this too was not likely to get
funded. The ASA volunteered. In the AC, the FAA delegates the keeping of the
Database to the ASA. It’s an unheralded fact that the ASA has
been flawlessly performing this mission pro
bono since the AC’s inception; bravo ASA!
The FAA has twice updated the AC and participated in
ride-along audits. The AC and the accreditation program is a living document. Every day there’s countless activity in
many parts of the world triggered by the AC; Manuals being updated, external
and internal audits being performed, training imparted, records updated, findings
and non-conformities being addressed, Approved Suppliers Lists being updated,
documents generated, orderly scrapping of parts, inspections performed, and
rosters updated, just to name a few, and all in conformity with… AC 00-56.
September 2016; 20 years of a very effective cooperative effort
between government and industry.
BTW: I know some of you may have additional details, names
or stories to round- out this great accomplishment. If so, share them in the
comments section of this blog entry.
Over ‘n out
Roy ‘Royboy’ Resto
www.AimSolutionsConsulting.com... class="MsoNormal">
Trivia answer:
AVTEAM, Avio-Diepen, and AvioSupport were all accredited the same day followed
by International Aircraft Associates, Baron International Aviation, and
Norcross Air, Inc.